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Privacy Policy

06/01/2024

Bismillah Logistics LLC

A legal disclaimer

The information contained on this website is provided for general informational purposes only and does not constitute legal, financial, transportation, healthcare, or professional advice.

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While Bismillah Logistics LLC strives to ensure the accuracy of all information presented on this website, we make no guarantees regarding the completeness, reliability, or accuracy of any information, pricing, delivery estimates, or service descriptions.

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Use of this website and any reliance upon information contained herein is at your own risk.

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Bismillah Logistics LLC reserves the right to modify, suspend, or discontinue any portion of the website, services, pricing, or policies at any time without prior notice.

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Nothing on this website creates a contractual relationship unless and until a written service agreement, delivery order, or transportation agreement has been accepted by both parties.

Privacy Policy - the basics

Introduction

Bismillah Logistics LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of our customers, website visitors, vendors, and business partners.

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This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, delivery services, quote requests, customer portals, tracking systems, and other business operations.

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By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

Information You Provide Directly

​We may collect information you voluntarily provide, including:

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  • Name

  • Company Name

  • Email Address

  • Telephone Number

  • Mailing Address

  • Billing Address

  • Pickup and Delivery Addresses

  • Shipment Details

  • Delivery Instructions

  • Customer Service Requests

  • Payment Information

  • Tracking Requests

Information Collected Automatically

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When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Referring Websites

  • Date and Time of Access

  • Location Data (where permitted)

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This information helps us improve website performance and user experience.

Delivery & Shipment Information

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As part of providing logistics services, we may collect:

  • Sender Information

  • Recipient Information

  • Pickup Location

  • Delivery Location

  • Shipment Contents Description

  • Delivery Confirmation Records

  • Signature Confirmation

  • Photographic Proof of Delivery

  • Tracking Information

  • Driver Route Data

How we use your information

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We may use information collected to:

  • Process quote requests

  • Schedule deliveries

  • Complete transportation services

  • Provide customer support

  • Send delivery updates

  • Provide shipment tracking

  • Verify identities

  • Process payments

  • Improve service quality

  • Comply with legal obligations

  • Detect fraud or unauthorized activity

  • Market our services (where permitted)

Tracking Technologies and Cookies

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Our website may utilize:

  • Essential Cookies

  • Analytics Cookies

  • Performance Cookies

  • Marketing Cookies

  • Session Cookies

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These technologies help us:

  • Improve website functionality

  • Analyze website traffic

  • Understand visitor behavior

  • Enhance user experience

  • Protect website security

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Users may disable cookies through their browser settings, although some website functionality may be affected.

INFORMATION SHARING

Bismillah Logistics LLC does not sell customer information.

We may share information with:

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Service Providers

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Third-party vendors assisting with:

  • Payment Processing

  • Website Hosting

  • Email Communication

  • SMS Notifications

  • Tracking Systems

  • Customer Support Platforms

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Legal Requirements

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We may disclose information when required by:

  • Court Orders

  • Government Requests

  • Law Enforcement Agencies

  • Regulatory Authorities

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Business Transfers

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In the event of a merger, acquisition, sale, or restructuring, customer information may be transferred as part of business assets.

MEDICAL & HEALTHCARE RELATED DELIVERIES

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Bismillah Logistics LLC provides transportation services for healthcare organizations and medical facilities.

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While our personnel may receive HIPAA-related training, we only collect and use information necessary to perform transportation services and maintain operational requirements.

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We implement reasonable safeguards to protect confidential information associated with healthcare-related deliveries.

Data Securities

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We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against:

  • Unauthorized Access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

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However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

Your Privacy Right

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Depending on your jurisdiction, you may have rights including:

  • Accessing your personal information

  • Correcting inaccurate information

  • Requesting deletion of information

  • Restricting certain processing activities

  • Opting out of marketing communications

  • Requesting a copy of stored information

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To exercise these rights, please contact us using the information below.

Children's Privacy

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Our website and services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

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If we become aware that information has been collected from a child without parental consent, we will take reasonable steps to delete such information.

Third-Party Links

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Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

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Users should review the privacy policies of any third-party websites they visit.

Changes to this policy

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Bismillah Logistics LLC reserves the right to update this Privacy Policy at any time.

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Changes become effective immediately upon posting to the website.

Visitors are encouraged to review this page periodically.

Contact Information

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For questions regarding this Privacy Policy or our privacy practices, please contact:

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Bismillah Logistics LLC

1 North State St, Suite 1500
Chicago, Illinois 60602

Email: deliveries@bismillahlogisticsllc.com

Phone: 877-707-1010

By using this website, requesting services, or interacting with Bismillah Logistics LLC, you acknowledge that you have read and understood this Privacy Policy and Legal Disclaimer.

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